Frequently Asked Questions

Who is eligible to open an account with Principal Lab Systems?

Licensed healthcare practitioners with the appropriate scope of practice may setup an account with Principal Lab Systems.

How do I set up an account with Principal Lab System?

Qualified practitioners begin the account set-up process byregistering via the Principal Lab Systems website. Once your registration is approved, you will be granted access to the laboratory test menu and related software.

How does the negotiated group pricing of Principal Lab Systems compare to other labs or providers?

Our business agreement with a major laboratory has enabled Principal Lab Systems to negotiate the most competitive nationwide pricing.

Where are draw sites located?

Principal Lab Systems main ordering account with Lab Corp® provides access to all of Lab Corp’s more than 1700 locations, nationwide. By using Principal Lab Systems to place your order, paper requisitions are not needed. Simply show your ID at any Lab Corp draw center or sample collection facility to have your specimen collected for testing.

I see that there are test panels already put together. Am I limited to ordering those panels, or can I customize my own orders?

Principal Lab Systems puts the patient’s needs first. Clinically relevant panels have been created and are offered to simplify the ordering process. However, practitioners can fully customize their orders using individual markers or panels based on the patient’s needs. They can also create and save their own unique panels for regular ordering. Principal Lab Systems proprietary ordering software provides immediate access and discounted pricing to hundreds of standard LabCorp markers.

How do I order laboratory panels and/or markers?

All laboratory orders are placed, tracked, and received using Principal Lab Systems specialized electronic interface. Orders are received immediately into Lab Corp’s COR repository. Results are posted within seconds of release and are availability for download using the same bidirectional software interface.

If I have a question or issue with this this site or the software, who can I contact?

Principal Lab Systems provides professional email and telephone support to our account holders during normal business hours, Pacific Standard Time. Please visit our contact us page for more information.

Who is billed and pays for the tests ordered through Principal Lab Systems software

Principal Lab Systems is a cash payer based system. No insurance or third party billing services are supported. Our electronic ordering system requires payment at the time of order which can be made by credit or debit card during the ordering process.

Do I have to make an appointment with the draw center?

Most draw centers do not require an appointment for their services. However, if you will not be making an appointment, it is a good practice to call the draw center to inquire and ask for their schedule and availabilities. For your convenience, draw center appointments can be made directly on Lab Corp’s website.

Are these blood tests done while fasting?

Dietary, fasting and other testing requirements are unique and dependent upon the test being ordered. Check with your ordering practitioner regarding pre-test protocols.

Does Principal Lab Systems have contracted accounts with other laboratory draw sites in addition to LabCorp?

At this time, Lab Corp’s more than 1700 service centers provide the broadest national coverage for our customers. Additional contracts with other specialized labs are currently being negotiated and will be implemented in the software when ready.

After patients have their blood drawn, how will they be able to get the results?

Results are available for download by the doctor within seconds of their availability via Principal Lab Systems proprietary bidirectional software. There is no faster way to get a lab result. Practitioners can even set up their Principal Lab software to notify their phone by text message when new results become available.

How long does it take for me to get patients' results once Lab Corp completes the test?

Test results are available for download without our software interface within seconds of their release from LabCorp.

What information do I need to get from my patients before I can order their blood work?

The standard laboratory identifiers are required, which include the patient’s name, age, sex, address, and phone number.

How do you ensure patient privacy and confidentiality of lab results?

Except where it is required by law, test results can only be disclosed to the persons or entities that the patient authorizes in a written format. You can find more information at the following links: OUR PRIVACY NOTICE and Principal Lab Systems are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and its privacy rules issued by the U.S. Department of Health and Human Services (HHS). Our business partners and associates have been selected based on their quality of service and their full compliance with the requirements of HIPAA.

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